Corporate FAQ


DO YOU OFFER CORPORATE DISCOUNTS?

Absolutely. Discounts offered are anything from 5% to 15% depending on volume. Please call to discuss and we will advise. We can deliver anything from 5 to 1000+ gifts anywhere in Australia. We may also be able to offer reduced delivery fees for multiple items shipping to a single address. 

DO YOU OFFER EARLY BIRD SPECIALS FOR END OF YEAR GIFTS?

Definitely! We offer specials and discounts if you place your bulk order in before a selected date for all end of year gifts.   

DO YOU SEND HAMPERS TO INDIVIDUAL CLIENTS?

Yes! We are able to ship to a single address or multiple addresses for all gift recipients.

CAN I PERSONALISE THE HAMPERS WITH BRANDING?

Yes! We would be delighted to assist you create the perfect gift for your customers or staff. 

HOW DO I TRACK MY HAMPERS?

Every Blac Label Boxes Gourmet and Corporate Hamper is sent by a reputable courier. Each hamper is barcoded, and you will be sent 2 notification emails:

  1. When the gift has been packed and dispatched
  2. When the gift has been delivered

These emails contain a link directly to the courier tracking page on their website for instant tracking information for each gift

WHEN MUST I ORDER BY?

Larger orders (50+) should be placed in advance. The larger the number of gifts, the earlier we advise ordering. Please contact us to discuss your specific needs. We are able to ship to a single address with reduced delivery fees, or multiple addresses for all gift recipients.

HOW DO I PLACE AN ORDER?

For large orders to a single address you can order on our website, or call us on 0449 748 463. For large orders going to multiple addresses you can complete the Bulk Order Form and email it to info@blaclabelboxes.com.au. We will calculate the shipping costs, and send you an invoice for payment prior to shipping.  

GIFT VOUCHERS

Terms and Conditions - 

  • The Gift Voucher entitles the receiver to a credit of the amount specified on the Gift Voucher when spent at www.blaclabelboxes.com.au
  • Gift Vouchers are sent via email immediately upon order, not posted, so please ensure you enter the correct email address
  • The receiver will have to enter the Gift Voucher Code at Checkout to redeem the Voucher. Instructions on how to use the Gift Voucher are included in the email sent to the receiver
  • If the value of the gift purchased is more than the value of the voucher the receiver will need to pay the remaining amount in the usual way (Credit Card, Bank Deposit or Paypal)
  • Gift vouchers are valid for 2 years from the date of issue. Any unused balance will not be refunded or credited on expiry.
  • Any unused portion of a gift voucher will be placed on the recipients Blac Label Boxes account and can be used on any future purchases within the 2 year period.
  • Only one Gift Voucher can be redeemed per online order (Note, an order can include multiple gifts)
  • Gift vouchers may not be redeemed for the purchase of another Gift Voucher.
  • Gift Vouchers cannot be used with any other offers (for example Discount Codes)
  • Gift vouchers are non-transferable.